Get Your CompassIQ
Measure the Strength of Your Customer Relationships
CompassIQ quantifies how effectively your business attracts, engages, and sustains loyal customers — revealing the relationship health that drives profit and growth.
Why Relationship Health Matters
Most analytics tools measure what happened — not why. CompassIQ focuses on the behavioral dynamics behind performance, diagnosing how empathy and relationship stewardship impact the metrics that garner the most attention: acquisition efficiency, conversion, LTV, referral, and profit.
However, CompassIQ demonstrates that when relationship health improves, every downstream metric improves with it.
What You’ll Learn
CompassIQ benchmarks your business across the 14 Essential Biomarkers of Customer Custody — the proven indicators that reveal how effectively your brand creates advocates who return by choice.
Your CompassIQ Report includes:
• A comprehensive understanding of the quality of your customer relationships
• The quality of revenue — distinguishing high-custody, recurring relationships from transactional ones.
• Key drivers of loyalty and advocacy
• Barriers to conversion and retention
• Actionable recommendations to increase performance and profitability.
Who It’s For
CompassIQ was created for founders, brand leaders, and operators who believe loyalty is earned, that understand it’s a fundamental business model, and appreciate that it’s the most important contributor to business performance and value creation.
Regardless of stage of growth or profitability, CompassIQ provides the clarity of the efficiency with which a new customer develops a habit of repeat purchases and becomes a brand advocate, forming a lasting, bona fide relationship with the brand.
Choose Your Solution
◉ Quarterly Reporting
+ Introductory Training: “Measuring Brand Loyalty Creation”
+ Initial Diagnostic
+ Quarterly Reporting and Analysis
+ Quarterly Improvement Recommendations
+ Expert Analyst Available to Answer Questions
◉ One-Time Diagnostic
+ Introductory Training: “Measuring Brand Loyalty Creation”
+ Initial Diagnostic Across the 14 Essential Biomarkers of Loyalty
+ Baseline Assessment of Advocacy Creation
+ Analysis and Recommendations for Improvement
+ Direct Expert Analyst Consultation Included